Website privacy

This notice covers the PetDayGo informational website and enquiries sent to our contact addresses.

PetDayGo is in development. This website has no account registration, booking, payment or enquiry forms.

Who to contact

Solvatrix, a Dutch sole proprietorship operating PetDayGo, is responsible for the personal information described in this notice. Our public business details and correspondence address are on the company and contact page.

For privacy questions or requests concerning your personal information, contact privacy@petdaygo.com.

When you browse this website

The website code does not use analytics, advertising trackers, cookies or browser storage. Its images, fonts and styles do not require connections to third-party asset services.

This website is hosted on Vercel. Delivering and protecting these pages involves technical request information, such as your IP address, browser details, the page requested and the time of the request. Vercel may process this information for delivery, operation and security. Its privacy notice explains its processing of website traffic information.

When you email us

An email link on this website opens your own email service. It does not submit information through a website form. Your email provider handles the message under its own terms and privacy information.

If you contact us, we receive your email address, the contents of your message and any information you choose to include. We use this information to read, answer and follow up your enquiry, and to deal with any related request or issue.

Please share only what is necessary. Do not send passwords, bank or payment-card details, identity documents or other sensitive information in an initial enquiry.

Why we use this information

We rely on our legitimate interests in making this informational website available, protecting it from misuse and answering enquiries you choose to send us. We use only the information needed for those purposes. Sending an email is not consent to unrelated marketing or other uses.

Service providers and access

Vercel provides website hosting. We use Microsoft 365 / Exchange Online to receive, store and reply to enquiries sent to our contact addresses. These providers process the technical information or correspondence needed to provide their services. Access is intended for the people and service providers who need it to operate the website, handle enquiries or meet an applicable legal obligation.

These providers operate internationally, and their processing may involve countries outside the European Economic Area. Their information describes international processing and the arrangements they provide: Vercel privacy notice, Vercel data processing terms, Microsoft privacy information and Microsoft data processing terms. These links do not imply that all information stays in a particular country.

This website does not send enquiries to a payment provider or create a PetDayGo account. If you follow a link to another website, that website has its own privacy information.

How long information is kept

We keep enquiry correspondence while the enquiry and any related follow-up remain unresolved. Afterwards, we retain information only where it is still necessary for a specific legal duty or to establish, exercise or defend a legal claim. The purpose and circumstances determine what needs to be retained; this is not a promise of automatic deletion. Vercel's technical information is subject to its applicable service and retention arrangements.

Your questions and rights

You can contact us to ask what personal information we hold about you, request a correction or deletion, or ask about restriction, objection or a copy of your information where these rights apply. The outcome depends on the information, the applicable rules and the rights of other people.

Email privacy@petdaygo.com and explain your request. We may need proportionate information to confirm that a request concerns you. Sending a request does not automatically delete correspondence or other records.

You can also raise a concern with the Dutch data protection authority, the Autoriteit Persoonsgegevens.

If PetDayGo launches

This notice describes the informational website. Any future account, pet-care, booking or payment service will need privacy information covering its own actual data processing before it becomes available.

Last updated: .